What is standard operating procedure?

Definition

In the age of digital transformation, it has become necessary for companies of all kinds and sizes to adopt a more collaborative and integrated approach. A standard operating procedure (SOP) is a set of processes that details the step-by-step procedures for performing a specific task. The procedures are documented for reference purposes, intended to ensure consistent procedures, and should be followed exactly to avoid any potential confusion or issues. In other words, the standard operating procedure is a valuable tool for streamlining operations and reducing the time it takes to complete a task.